Look again at the examples in the previous activity and note down: How does the social worker refer to herself/himself? How does the social worker refer to other people including the service user(s)? (The examples are reproduced here).

• I would strongly recommend that the children are placed on child protection plans.
• The aim is to support John in transitioning in to his new flat, by providing support to him in managing his daily routine and preparing meals.
• It was agreed there should be an adjournment.
• Jane disclosed that her Mother sexually abused her between the ages of 6 and 10.
• Her son gave her ‘a dirty look’.
• I have attempted to contact you by telephone but got your answer phone.