Back to Technologies for writing

1. Using ICT Systems

Local authorities use a number of ICT (Information and Communications technology) systems for recording and storing documents. The systems vary in design and structure but all include templates or pro-formas for many of the texts that social workers write. The screen shots below are taken from a widely used ICT system. What are the benefits of storing written documents/writing documents in ICT systems? What are the challenges that ICT systems throw up in everyday practice?