Voice is often used to refer to the ways in which we refer to ourselves in writing and our actions (for example, I visited Maria Perez or Maria Perez was visited) and how we refer to others (for example as Maria Perez, Mrs Perez or Mum). In writing social work texts, you make lots of choices about how to represent yourself and others.
In order to begin to think about voice, look at the examples from written texts and use the drag and drop function to map the examples against the different categories .